Terms & Conditions for Activ8 Asia

These Terms & Conditions (“Terms”) apply to your access to and use of the Activ8 Asia website at activ8.asia (the “Website”). By visiting, browsing or using the Website, you confirm that you have read, understood and agreed to these Terms.

If you do not agree with any part of these Terms, please stop using the Website.

The Website is owned and operated by Activ8 Asia (Pvt) Ltd., a Business Process Outsourcing (BPO) company based in Colombo, Sri Lanka. In these Terms, “we,” “our” and “us” refer to Activ8 Asia (Pvt) Ltd., and “you” refers to anyone who visits or uses the Website.

“Services” means the customer experience, BPO, operational enablement and managed operations services we describe on the Website or provide to clients under a written agreement.

Information on the Website about our Services is provided for general information only. Descriptions, features and examples may change from time to time and do not form an offer or a contract.

We begin providing Services only once a written agreement, such as a master services agreement, statement of work or service level agreement (SLA), has been agreed and signed by both parties. If anything in these Terms conflicts with a signed agreement, the signed agreement applies to the Services.

You can learn more about what we offer on our Solutions pages.

When you contact us, request a quote or subscribe to updates, you agree to give us accurate and complete information so that we can respond properly.

Any quote, proposal or estimate we provide is a guide only until it is confirmed in a signed agreement. We may contact you using the details you provide to respond to your enquiry. Marketing communications are sent only with your consent, and you can opt out at any time.

Please do not send us sensitive or confidential information through the Website’s contact forms or by email until appropriate protections are in place.

Where agreed as part of an engagement, we enter into a non-disclosure agreement (NDA) to protect confidential business information shared during discovery calls and while delivering Services.

The Website and everything on it, including text, graphics, logos, images, videos, page layouts and software, belongs to Activ8 Asia (Pvt) Ltd. or its licensors and is protected by applicable intellectual property laws.

You may view and print pages of the Website for your own personal or internal business use. You may not copy, reproduce, modify, distribute, republish or use our content or branding for any other purpose without our prior written permission.

Materials, data and processes that clients provide to us remain the property of the client.

The Website may contain links to third-party websites and may use third-party tools such as analytics or hosting services. We do not control these and are not responsible for their content, availability or privacy practices. Visiting them is at your own risk and subject to their own terms.

We take care to keep the information on the Website accurate and up to date, but we do not guarantee that it is complete, current or error free. The Website is provided on an “as is” and “as available” basis.

We do not promise that the Website will always be available, uninterrupted or free from errors or security issues. Nothing on the Website is legal, financial or professional advice.

To the fullest extent permitted by law, Activ8 Asia (Pvt) Ltd. will not be liable for any indirect, incidental, special or consequential loss or damage, including loss of data, profits or business, arising from your use of, or inability to use, the Website or its content.

Our responsibilities for the Services we deliver to clients are set out in the relevant signed agreement. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

You are responsible for your use of the Website. You agree to compensate us for any loss, claim or expense we reasonably incur because you broke these Terms or misused the Website.

We value your privacy. How we collect, use, share and protect your personal information is explained in our Privacy Policy, which forms part of these Terms. By using the Website, you acknowledge that you have read it.

We may restrict, suspend or end your access to the Website at any time, without notice, if we reasonably believe you have broken these Terms or are using the Website in a way that could harm us, our clients or other users.

These Terms are governed by the laws of Sri Lanka. Any dispute arising from them or from your use of the Website will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

We may update these Terms from time to time. Changes take effect when they are posted on this page, and the “Last updated” date at the top will show when they were last revised. Continued use of the Website after changes are posted means you accept the revised Terms.

If you have any questions about these Terms & Conditions, please contact us: