Our services

Outsourcing Services in Sri Lanka, Built Around Your Business Goals

Activ8 Asia provides reliable outsourcing services in Sri Lanka across customer experience, BPO, operational support, and managed operations. One experienced team, clear SLAs, and accountable delivery to help your business scale.

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Activ8 Asia outsourcing team in Sri Lanka

Activ8 Asia team delivering outsourcing services

Live support 24/7

4 practices · 1 partner

One delivery lead for everything you outsource

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Clients
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Growth in a year
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Revenue increment for clients

What we do

Four outsourcing practices. One accountable partner.

We build every engagement around your business goals, with dedicated teams, transparent reporting, and clear SLAs. Choose one service or combine multiple practices under one trusted partner.

Customer Experience Solutions

Build stronger customer relationships with dedicated contact centre and support teams across calls, chat, email, and social channels. Track CSAT and performance with clear weekly reporting.

Contact Centre
Customer Support
Inbound & Outbound
CX Management

Explore CX solutions

Business Process Outsourcing (BPO)

Reduce operational workload with reliable BPO support across back-office, finance, revenue cycle, and verification, helping your business improve efficiency and scale with confidence.

Back Office
Accounting & Finance
RCM
Verification

Explore BPO services

Operational Enablement Solutions

Improve operational performance with CRM, 3CX, workflow automation, and AI-enabled tools that streamline processes, reduce manual work, and make performance easier to track.

CRM Enablement
3CX
Automation
AI-Enabled Support

Explore operational enablement

Managed Operational Solutions

Optimise your operations with dedicated resources and flexible teams that adapt to changing business needs, supported by one managed partnership and a single accountable lead.

Dedicated Resources
Managed Operations
Scalable Workforce
Partnerships

Explore managed operations

Why outsource with us

Focus on Your Core Business. Let Us Manage the Operations.

The in-house model

Managing Everything Internally

Recruitment and staff turnover increase operational costs and management time.
Fixed workforce costs can remain high when demand fluctuates.
Maintaining consistent quality requires dedicated processes and oversight.
Responding to seasonal or unexpected demand can take valuable time.

The Activ8 Asia approach

Outsourcing with Activ8 Asia

Access dedicated, trained teams aligned with your operational requirements.
Flexible support models that adapt to changing business demand.
Quality assurance, performance monitoring, and transparent reporting.
Increase or reduce operational capacity as your business requirements change.

Talk to an Outsourcing Specialist

The proof

Outsourcing results our partners can measure.

“We received a customized solution from Activ8 Asia. PickMe Driver Registration is not a common requirement in BPO solutions, so the management team at Activ8 Asia accepted our requirement as a challenge and has been successfully delivering it for more than one year. Along with CX360 consultation, they are driving transformational change in the BPO sector. We highly recommend their ability to deliver efficient, effective, and wide-ranging services for any local or multinational company seeking large and innovative business solutions.”

Dileep Udara Shyamantha

Head of Supply, Digital Mobility Solutions Lanka PLC (PickMe)

Projects onboarded in a year

Trusted by teams worldwide

Client stories

What our clients say.

“We recently started working with Activ8 Asia, and the impact has already been significant. Partnering with them has enhanced the efficiency and performance of our growing driver network. Their structured yet friendly coordination, combined with strong operational processes, has streamlined driver registrations, reactivations, and financial support services. Clear reporting and consistent communication give us full visibility and confidence in our operations. Activ8 Asia has quickly become a trusted extension of our driver success team, supporting our sustainable growth.”

Mohamed Arshad

Head of Customer Service (PickMe)

“We appreciate the excellent support provided by Activ8 Asia in handling our outbound operations related to driver reactivations and driver care. Their team has consistently demonstrated professionalism, reliability, and flexibility, making them very easy to work with and coordinate alongside our operational requirements. We value the partnership and look forward to continuing this collaboration.”

Sadani Naweendra Senadheera

Manager of Customer Service (PickMe)

“From day one, the team has been proactive, professional, and focused on results. The support from management was solid throughout, with smooth and easy collaboration.”

Anjana Chandratilake

COO – QIB Campus

“We initially started with just one agent through Activ8 Asia to support our quantity surveying operation, which is a relatively new area for outsourcing in the Sri Lankan market. Recruiting for QS roles locally was a real challenge at first, but Activ8 Asia handled it exceptionally well from the outset. Their training and onboarding process was thorough, and they didn’t just stop at recruiting. The infrastructure team provided was of a high standard, and their team managed everything from IT to HR seamlessly. Their management was always available and responsive, solving our operational issues and letting us focus on our business through a great experience working with them.”

Rickaz Ismail

MD – Swiftcore Ireland

“We extend our sincere appreciation and best wishes to Activ8 Asia for their continued support to Solo Lanka Holidays across HR, IT solutions, and connectivity services. For a tourism company operating internationally, reliable IT systems and global connectivity are critical, and Activ8 has been a strong and dependable partner in these areas. As an SME, we value cost-effective partners who truly understand our challenges. Activ8 works as if they are in our own shoes, delivering practical solutions that support our growth. We highly appreciate their IT and 3CX connectivity support and confidently recommend Activ8 Asia as a trusted service partner.”

Thushanth Rajendran

Managing Director – Solo Sri Lankan

Mohamed Arshad

Head of Customer Service (PickMe)

Sadani Naweendra Senadheera

Manager of Customer Service (PickMe)

“From day one, the team has been proactive, professional, and focused on results. The support from management was solid throughout, with smooth and easy collaboration.”

Anjana Chandratilake

COO – QIB Campus

Rickaz Ismail

MD – Swiftcore Ireland

Thushanth Rajendran

Managing Director – Solo Sri Lankan

Mohamed Arshad

Head of Customer Service (PickMe)

Sadani Naweendra Senadheera

Manager of Customer Service (PickMe)

“From day one, the team has been proactive, professional, and focused on results. The support from management was solid throughout, with smooth and easy collaboration.”

Anjana Chandratilake

COO – QIB Campus

Rickaz Ismail

MD – Swiftcore Ireland

Thushanth Rajendran

Managing Director – Solo Sri Lankan

Let’s Find the Right Outsourcing Solution for Your Business ?

Speak with our outsourcing specialists to discuss your requirements, explore the right service model, and identify opportunities to improve your operations.

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