AI CX Solutions

Managed AI CX Solutions, Run by Experts

What are managed AI CX solutions?

Managed AI CX solutions combine AI tools with a dedicated team that we run for you. Activ8 Asia, a Sri Lanka-based managed operations and customer service outsourcing company, sets up the AI, staffs and manages your team, and reports on results through one delivery lead, for businesses in the USA, UK and Australia.

  • AI tools set up, run and improved by Activ8
  • A trained team that works only on your account
  • One delivery lead accountable for people and AI
  • Monthly reviews and clear SLAs from day one

Available with every delivery model:

  • Dedicated resources
  • Scalable workforce
  • Process outsourcing
  • Custom delivery models
Free AI Operations Review

Get Your Own AI-Powered Managed Team

Tell us about your team and processes and we'll show you where AI can cut costs and add capacity.

  • Free
  • No obligation
  • Start with one process
Prefer to talk? Book a free call with an operations expert

Your managed team · This month

Sample
12Trained specialists
4AI agents
Work handledAll interactions
  • Routine work by AI
  • Complex work by people
DL

Delivery lead update: AI now handles order tracking, team time moved to retention.

AI for Every Model

AI CX Solutions for Every Managed Delivery Model

Whichever delivery model you choose, AI makes your team faster, more consistent and more cost-effective.

Included in Every AI-Enabled Managed Team

  • AI setup and connection to your CRM and helpdesk
  • Ongoing AI training and improvement
  • Quality checks on every interaction
  • Monthly people + AI performance report
  • Human review and clear escalation rules
  • Data handled to your security requirements
How It Works

How We Add AI to Your Managed Operations

Start small. Prove it. Then scale.

  1. 1

    Review

    We look at your operation and find the tasks AI can take on safely.

    Free AI Operations Review

  2. 2

    Pilot

    We run AI on one process alongside your team and measure the results.

    Clear results before you commit

  3. 3

    Scale

    We expand what works across your operation, managed by your delivery lead.

    Reviewed every month

FAQ

AI CX Questions, Answered

Yes. We can add AI to a team we already run for you, starting with one process. Your delivery lead measures the results before anything is scaled.

No. AI takes on routine, repeatable work so your specialists can focus on customers and tasks that need judgement. Your team stays and gets more done.

Free AI Operations Review

Find Out Where AI Can Cut Your Operating Costs

Tell us about your team and processes. Our operations specialists will review them and send you a practical, no-jargon plan.

  • The tasks AI can take on in your operation
  • The right mix of people and AI for your team
  • Estimated cost savings and capacity gained
  • A low-risk pilot plan to get started

No obligation. Your details are only used to prepare your review.