About Activ8 Asia

A BPO Company in Sri Lanka
Built on People,
Powered by Purpose

We started small, with a big belief: great outsourcing is human. Today Activ8 Asia is one of the fastest-growing BPO companies in Sri Lanka, helping businesses across Asia, the UK and Australia deliver better customer experiences and smoother operations.

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Who Is Activ8 Asia?

Activ8 Asia is a Human-Centered CX and Business Process Transformation Partner based in Colombo, Sri Lanka, providing customer experience, BPO, operational enablement and managed operations solutions. We help businesses across finance, healthcare, telecom, retail and other industries improve customer experiences, streamline operations and scale efficiently.

From Startup to Trusted Outsourcing Partner

Every journey starts with a first step. Ours began as a small startup with a clear goal: help businesses do more by handling the work that slows them down. By learning fast, investing in modern technology and building a team that cares, we grew into a trusted name in Sri Lanka's BPO industry.

  1. 01

    2021

    Founded

  2. 02

    First International Client

  3. 03

    London Office

  4. 04

    Melbourne Office

  5. 05

    Kurunegala Office

  6. 06

    Great Place to Work Certification

Our Mission and Vision

Mission

Empowering Dreams.

We help businesses and people reach their full potential through innovative, reliable outsourcing services.

Vision

To empower businesses worldwide with outsourcing solutions that let them focus on what they do best.

The Values That Activate Everything We Do

  • Innovation

    We look for smarter ways to work, from CRM and analytics to automated workflows.

  • Integrity

    Clear communication, honest reporting and regular quality audits.

  • Client Success

    Your growth is how we measure ours.

  • People First

    Happy, skilled teams create happy customers.

Why Businesses Choose Activ8 Asia for Outsourcing

Businesses choose Activ8 Asia for scalable outsourcing, accountable delivery and technology-enabled operations that help them improve efficiency without losing control.

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  1. 01

    Scale Without the Complexity

    Flexible teams that can grow with your workload and business needs.

  2. 02

    One Point of Contact

    Client-centric delivery with clear communication and a dedicated contact.

  3. 03

    Quality You Can Measure

    Regular audits, QA checks and performance monitoring to maintain service standards.

  4. 04

    Technology-Enabled Operations

    CRM systems, data analytics and automated workflows built into day-to-day delivery.

  5. 05

    Local Expertise, Global Reach

    Operational support from Sri Lanka, with a growing presence across the UK and Australia.

Leadership at Activ8 Asia

Our leaders believe the best ideas come from the people closest to the work. They coach, listen and stay hands-on, so every client gets strategic thinking and practical delivery.

  • Wazeel Nisar, Managing Director & CEO at Activ8 Asia

    Wazeel Nisar

    Managing Director & CEO

    “We grow when our people and our clients grow together.”
  • Thushanth Rajendran, Director, Finance & Corporate Affairs at Activ8 Asia

    Thushanth Rajendran

    Director, Finance & Corporate Affairs

    “Great teams turn everyday work into outstanding results for clients.”
  • Javagar Krishnashamy, Manager - Operations at Activ8 Asia

    Javagar Krishnashamy

    Manager - Operations

    “Well-run operations and clear processes help us keep every promise.”
  • Raheed Nafeer, Manager - Client Growth & Success at Activ8 Asia

    Raheed Nafeer

    Manager - Client Growth & Success

    “Understanding our clients deeply is how we help them grow.”
  • Fazan Faiz, Manager - Information Technology at Activ8 Asia

    Fazan Faiz

    Manager - Information Technology

    “Smart technology helps our teams work faster and serve better.”
  • Haritha Perera, Trainer at Activ8 Asia

    Haritha Perera

    Trainer

    “Continuous learning and development are key to our team’s success.”

Recognised, Certified and Trusted

Client Stories

Trusted by Businesses Outsourcing Their Operations to Activ8 Asia.

Real words from the operations, customer service and leadership teams we support every day.

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“We received a customized solution from Activ8 Asia. PickMe Driver Registration is not a common requirement in BPO solutions, so the management team at Activ8 Asia accepted our requirement as a challenge and has been successfully delivering it for more than one year. Along with CX360 consultation, they are driving transformational change in the BPO sector. We highly recommend their ability to deliver efficient, effective, and wide-ranging services for any local or multinational company seeking large and innovative business solutions.”

Dileep Udara Shyamantha

Head of Supply, Digital Mobility Solutions Lanka PLC (PickMe)

“We recently started working with Activ8 Asia, and the impact has already been significant. Partnering with them has enhanced the efficiency and performance of our growing driver network. Their structured yet friendly coordination, combined with strong operational processes, has streamlined driver registrations, reactivations, and financial support services. Clear reporting and consistent communication give us full visibility and confidence in our operations. Activ8 Asia has quickly become a trusted extension of our driver success team, supporting our sustainable growth.”

Mohamed Arshad

Head of Customer Service (PickMe)

“We appreciate the excellent support provided by Activ8 Asia in handling our outbound operations related to driver reactivations and driver care. Their team has consistently demonstrated professionalism, reliability, and flexibility, making them very easy to work with and coordinate alongside our operational requirements. We value the partnership and look forward to continuing this collaboration.”

Sadani Naweendra Senadheera

Manager of Customer Service (PickMe)

“From day one, the team has been proactive, professional, and focused on results. The support from management was solid throughout, with smooth and easy collaboration.”

Anjana Chandratilake

COO – QIB Campus

“We initially started with just one agent through Activ8 Asia to support our quantity surveying operation, which is a relatively new area for outsourcing in the Sri Lankan market. Recruiting for QS roles locally was a real challenge at first, but Activ8 Asia handled it exceptionally well from the outset. Their training and onboarding process was thorough, and they didn’t just stop at recruiting. The infrastructure team provided was of a high standard, and their team managed everything from IT to HR seamlessly. Their management was always available and responsive, solving our operational issues and letting us focus on our business through a great experience working with them.”

Rickaz Ismail

MD – Swiftcore Ireland

“We extend our sincere appreciation and best wishes to Activ8 Asia for their continued support to Solo Lanka Holidays across HR, IT solutions, and connectivity services. For a tourism company operating internationally, reliable IT systems and global connectivity are critical, and Activ8 has been a strong and dependable partner in these areas. As an SME, we value cost-effective partners who truly understand our challenges. Activ8 works as if they are in our own shoes, delivering practical solutions that support our growth. We highly appreciate their IT and 3CX connectivity support and confidently recommend Activ8 Asia as a trusted service partner.”

Thushanth Rajendran

Managing Director – Solo Sri Lankan