3CX Communication Solutions

3CX Communication Solutions That Keep Your Business Connected

We set up, integrate and support 3CX phone systems (cloud PBX, VoIP and contact-centre-ready communications), so your calls, not your phone system, are what your customers notice.

Activ8 Asia specialist configuring a 3CX business phone system
Why Activ8

3CX Communications Built for How Your Business Runs

01. Keep Every Call Moving

Reliable Communication Without the IT Headaches

Give your team a 3CX phone system that stays connected, supported and easy to manage.

  • Reliable business calling
  • Dedicated support when issues arise
  • Clear visibility into calls and missed opportunities
  • Simple management as your team grows

02. Turn Calls Into Better Business

More Visibility. More Control. More Flexibility.

Go beyond basic business calling with a 3CX setup designed to support sales, service and growth.

  • Call reporting and performance insights
  • Flexible seats that scale with demand
  • VoIP and cloud-ready communication
  • Built for sales and customer support teams
Activ8 Asia 3CX communications team at work
What You Get

Everything You Need for Better Business Communications

  • 3CX Setup & Configuration

    Built around your team. Cloud or on-premise 3CX, configured for your business.

  • VoIP & Number Porting

    Keep your numbers. Keep business moving. Reliable VoIP with smooth number porting and minimal disruption.

  • CRM & Contact Centre Integration

    Connect calls to customer data. Integrate 3CX with your CRM and contact centre tools.

  • Call Routing & IVR

    Get every call to the right place. Smart call flows and IVR designed around your customers.

  • Monitoring & Support

    Keep your system running. Ongoing monitoring, troubleshooting and technical support.

  • Call Reporting

    See every call clearly. Track volume, missed calls and team performance.

How It Works

From Better Setup to Measurable Call Performance

  1. 01

    Identify Your Call Gaps

    Review call volumes, missed calls, routing issues and current system performance.

  2. 02

    Design for Faster Call Handling

    Build call flows, IVR and integrations around your team, customer journeys and response needs.

  3. 03

    Launch With Minimal Downtime

    Configure 3CX, port numbers and train your team for a smooth transition.

  4. 04

    Track & Improve Performance

    Monitor call volumes, missed calls, routing and capacity to continuously improve communication performance.

Client Stories

What Our Clients Say

“We extend our sincere appreciation and best wishes to Activ8 Asia for their continued support to Solo Lanka Holidays across HR, IT solutions, and connectivity services. For a tourism company operating internationally, reliable IT systems and global connectivity are critical, and Activ8 has been a strong and dependable partner in these areas. As an SME, we value cost-effective partners who truly understand our challenges. Activ8 works as if they are in our own shoes, delivering practical solutions that support our growth. We highly appreciate their IT and 3CX connectivity support and confidently recommend Activ8 Asia as a trusted service partner.”

Thushanth Rajendran

Managing Director – Solo Sri Lankan

“We recently started working with Activ8 Asia, and the impact has already been significant. Partnering with them has enhanced the efficiency and performance of our growing driver network. Their structured yet friendly coordination, combined with strong operational processes, has streamlined driver registrations, reactivations, and financial support services. Clear reporting and consistent communication give us full visibility and confidence in our operations. Activ8 Asia has quickly become a trusted extension of our driver success team, supporting our sustainable growth.”

Mohamed Arshad

Head of Customer Service (PickMe)

“From day one, the team has been proactive, professional, and focused on results. The support from management was solid throughout, with smooth and easy collaboration.”

Anjana Chandratilake

COO – QIB Campus

“We received a customized solution from Activ8 Asia. PickMe Driver Registration is not a common requirement in BPO solutions, so the management team at Activ8 Asia accepted our requirement as a challenge and has been successfully delivering it for more than one year. Along with CX360 consultation, they are driving transformational change in the BPO sector. We highly recommend their ability to deliver efficient, effective, and wide-ranging services for any local or multinational company seeking large and innovative business solutions.”

Dileep Udara Shyamantha

Head of Supply, Digital Mobility Solutions Lanka PLC (PickMe)

“We appreciate the excellent support provided by Activ8 Asia in handling our outbound operations related to driver reactivations and driver care. Their team has consistently demonstrated professionalism, reliability, and flexibility, making them very easy to work with and coordinate alongside our operational requirements. We value the partnership and look forward to continuing this collaboration.”

Sadani Naweendra Senadheera

Manager of Customer Service (PickMe)

“We initially started with just one agent through Activ8 Asia to support our quantity surveying operation, which is a relatively new area for outsourcing in the Sri Lankan market. Recruiting for QS roles locally was a real challenge at first, but Activ8 Asia handled it exceptionally well from the outset. Their training and onboarding process was thorough, and they didn’t just stop at recruiting. The infrastructure team provided was of a high standard, and their team managed everything from IT to HR seamlessly. Their management was always available and responsive, solving our operational issues and letting us focus on our business through a great experience working with them.”

Rickaz Ismail

MD – Swiftcore Ireland

FAQ

Frequently Asked Questions

3CX is a business VoIP phone system that supports calls, routing, reporting and customer communications. It can help businesses manage calls more efficiently without relying on traditional phone infrastructure.

Cost depends on the number of users, setup, integrations, hosting and support requirements. We assess your communication needs and provide a quote based on the required setup.

Yes. 3CX can connect with CRM and business tools to support features such as call logging and click-to-dial. Explore CRM Enablement.

Yes. Existing numbers can usually be ported to the new system, with the transition planned to minimize disruption.

Not necessarily. 3CX can work with computers, mobiles and compatible IP phones, depending on your business setup and requirements.

Yes. Support can include monitoring, troubleshooting, system updates, call-flow optimization and capacity management as your business grows. Explore our Operational Enablement Solutions.

Reporting & Operational Analytics

Turn call data into clear insights for better operational decisions.

Explore Reporting
Request a Quote

Get a Custom Quote

Tell us about your current phone setup and call volumes, and we'll come back within one business day with a tailored proposal, including timeline and pricing.

  • Response within one business day
  • No obligation, no pressure
  • A named specialist, not a call queue

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