Contact Centre Services
Effortless Excellence in Inbound/Outbound Contact Centre Services
At Activ8 Asia, we invite you to entrust us with your contact centre services. We promise to handle them with seamless expertise and dedication. As we excel in providing exceptional contact centre services, you gain the freedom to focus on core activities. What could be a more effective way to trim costs than by reducing staffing and infrastructure overheads? All this while elevating the quality of your customer service.
By choosing our contact centre services in Sri Lanka, you tap into a rich talent pool of skilled professionals who are well-versed in customer engagement and support. Our agents are trained to handle a wide array of inquiries, ensuring that each interaction leaves a positive impression on your customers. We leverage advanced technology and best practices to streamline communication, enhancing the overall customer experience while also driving efficiency in your operations.
Our contact centre services in Sri Lanka are designed to be scalable and flexible, adapting to the unique needs of your business as it grows. This means you can easily adjust your service level during peak times or reduce it during slower periods without compromising quality. By partnering with Activ8 Asia, you’re not just outsourcing a function; you’re gaining a strategic ally dedicated to fostering your business’s growth and success. Let us elevate your customer service while you focus on what matters most—your core business objectives.
The Difference We Give You!
When you partner with Activ8 Asia as a telemarketing outsourcing services company, you’re not just getting a service; you’re gaining a strategic ally dedicated to helping you achieve your business objectives. We take pride in our commitment to excellence, customer satisfaction, and results-driven telemarketing campaigns.
Ready to supercharge your sales and connect with your audience like never before? Contact us today to discuss how our telemarketing services can elevate your business.
Real certified Google Ads professionals
Get a team of certified Google Adwords / SEM specialists who have a minimum of 2 years experience managing various SEM campaigns locally. We help you create the perfect combination of strategy and implementation to ensure we achieve your goals.
what you get
What is included in our paid search marketing services?
When you partner with Numerique, you’ll gain access to our full range of paid SEM services. These services are designed to optimize every facet of your paid advertising, including:
Our Inquiry Handling Services
Customer Inquiries
We promptly and effectively address customer inquiries, ensuring that every question or concern is handled with care and professionalism.
Order Support
From order tracking to product inquiries, we provide comprehensive support to ensure smooth transactions and satisfied customers.
Technical Assistance
Our experts can provide technical guidance and support to resolve customer issues, enhancing their overall experience.
Feedback Management
We gather and analyze customer feedback to help you identify opportunities for improvement and refine your offerings.
“Numerique PPC service is light years ahead of the competition because of their intelligent, specialized and courteous account managers.”
Director of Marketing
Other Services
HR
Outsourcing
HR Outsourcing
Our expert HR outsourcing services ensure seamless operations, from recruitment to compliance and everything else.
Social Media Services
We create captivating content, run targeted campaigns, and ignite meaningful connections, fuelling your brand’s online growth.
Outbound
Services
Outbound Services
Our persuasive outreach, market research, and lead generation techniques propel your business towards growth.
Inbound
Services
Inbound Services
Efficient handling of inquiries to technical support, we create positive experiences that keep customers coming back.
Outsourcing Adhoc Services
Our flexible adhoc support ensures you have skilled professionals ready to assist you, ensuring exceptional.
IT
Services
IT Services
Our IT services on cloud calling streamlines operations, reducing costs and turnover, while enabling remote work for enhanced flexibility and talent access.
Why Choose Our Contact Centre Services?
In today’s global market, customers expect support at any time of the day or night. Our contact centre services are available 24/7, ensuring that your customers can reach out to us whenever they need assistance. This round-the-clock availability helps you meet the demands of a global customer base and provides a significant competitive advantage.
With years of experience in the industry, Activ8 Asia has built a strong reputation for delivering high-quality contact centre services. Our clients span various industries, including retail, finance, healthcare, and telecommunications. Our proven track record of success speaks to our ability to meet and exceed client expectations consistently.
Quality is at the heart of everything we do. We have robust quality assurance processes in place to ensure that every customer interaction is handled to the highest standard. Regular audits, performance evaluations, and feedback mechanisms help us maintain and continuously improve the quality of our services. Our dedicated quality assurance team works diligently to analyze performance metrics and gather insights from both clients and customers. This proactive approach allows us to identify areas for enhancement, ensuring that our standards not only meet but exceed industry benchmarks. Your satisfaction is our priority, and we strive for excellence in every interaction.
